IT Training

Online Learning

Online learning is a cost-effective alternative to instructor-led and offsite training programs. It provides access to a variety of materials over an extended period, with on-demand resources available anytime through the online course.

Outsource Dynamics offers IT training via our e-learning platform to foster staff development and boost business efficiency.

24/7 IT Support

In addition to our training platform, the Outsource Dynamics IT specialist team is available 24/7 to provide expert guidance and support. We’ll be with you every step of the way, ensuring your staff receives the assistance they need and your IT systems remain secure and efficient.

• For IT Teams: Reduced support tickets enable a focus on strategic IT operations.
• For Other Teams: Less downtime and disruption allow for smoother business operations.

IT Training Assistance with Outsource Dynamics

IT training is vital in today’s fast-paced business world, where technology plays a crucial role. Employees need to understand the tools they use to maximize productivity and support business growth.

Even the latest IT equipment is ineffective if your staff lacks the skills to use it efficiently. With proper training, your team gains the expertise needed to optimize IT tools and drive success.

Outsource Dynamics offers:

• High-quality, customizable IT training for businesses of all sizes.
• A tailored e-learning platform designed to suit your company’s unique needs.

Our Training Services

Our platform features customizable training videos on IT skills and cybersecurity. Below are some of the modules we provide:

Microsoft 365 Training

• Introduction to Microsoft 365
• Storing and Accessing Data in the Cloud
• Collaboration with Teams and Planner
• Switching Between Online and Desktop Apps

Team Leadership Training

• Leading a Team
• Becoming a Leader
• Motivation in Leadership Roles

Google Workspace Training

• Introduction to Google Workspace
• Filtering Emails
• Signature Configuration
• Calendar Management
• Creating Contacts and Groups

Remote Working Best Practices

• Time Management and Planning
• Protecting Yourself Online
• Stress Management
• Staying Motivated

Windows 11 Training

• Keyboard Shortcuts
• Using Multiple Desktops
• Configuring Microsoft Edge

Cybersecurity Training

• Understanding Data Backup
• Safe Browsing Practices
• Cybersecurity Tips for SMEs
• Password Management
• Phishing and Smishing
• Malware Protection

Promoting Positive Mental Health

• Ways to Improve Mental Health
• Promoting Wellbeing at Work
• Key Steps to a Healthy Workplace
• Supporting Colleagues
• Managing Stress

Customer Service Training

• Understanding Customer Value
• Effective Communication with Customers
• Building Customer Relationships
• Branding and Company Image

Learn at Your Own Pace

Each video is concise—typically no longer than three minutes—and selected for its high quality and impact. These short yet informative sessions are ideal for fitting training into your team’s busy schedules without disrupting daily tasks.

In addition to IT training, we also offer professional development modules that cover essential business skills, helping your team gain key insights to improve both their personal performance and organizational success.

Our platform also allows you to track staff progress, ensuring that you can monitor training completion and maintain accurate records.

Contact Us Today

Outsource Dynamics provides IT training supported by our 24/7 IT helpdesk. If you have any questions about IT training or need assistance, reach out to us through our ticket system or call us.